Customer Survey

Tap Dance Plumbing wishes to thank you for using our services!

Our aim is to provide our customers with superior, fast and friendly service…all 100% guaranteed!

We need your help! To continue offering and improving the types of services you expect from a trade services company we ask that you take a few moments to complete our online survey.

 

How did you locate us?
   
How did you find our telephone answering technique?

Was the phone answered quickly and clearly?

Yes    No 

Were we helpful and friendly on the phone?

Yes    No 

Were our payment & charging methods explained to you?

Yes    No 

Was the expected time frame of our attendance explained to you?

Yes    No 
 
How did you find the delivery of our service?

Did we arrive at the time we said we would?

Yes    No 

If not, did we contact you, follow up and keep you informed?

Yes    No 

Was our tradesman polite, friendly and courteous?

Yes    No 

Was our tradesman clean & well presented?

Yes    No 

Did our tradesman listen sufficiently to your explanation of the work you required?

Yes    No 

Did our tradesman offer you suggestions on how to carry out the work?

Yes    No 

Did our tradesman explain to you the work required?

Yes    No 

Did our tradesman explain to you the cost of works required?

Yes    No 

Did our tradesman clean up on completion of job?

Yes    No 

Are you happy with the quality & standard of our work?

Yes    No 

Are you happy with our level of service?

Yes    No 

Would you use our services again?

Yes    No 

Would you recommend our services to your friends, family or colleagues?

Yes    No 
 
Please share your thoughts on any other aspects of our service!

 

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